Lost all equipment and currency spent from last play session

I had a long play session yesterday exploring the new content and what not.
When i loaded in this morning all the gear and powers i had bought promptly vanished when i sold an unequiped towerpoint shirt.
To make matters worse i lost ALL the fragments i spent... I have been saving up for a while...
I'm on a steam version of the game.
Please help!


  • Hey Zimster,

    We are sorry to hear that you've faced this issue.

    Please email support_pc@sloclap.com for additional assistance and investigation. Please be sure to include as much detail as possible regarding the current issue.

    We're really sorry about this and appreciate your patience and cooperation in this matter.
  • same, I loaded today in the afternoon and everything I gathered/buyed/dyed vanished. Its rly annoying because it was 4 hours farming + more than 8000 essences and 25 christals...

    for informations, I am playing on pc and I got far more than the minimum requirements, from belgium (eu west server I guess), I stopped playing at 4 am and reloaded at 4:30 pm and it was all gone. Idk if someone can do anything ? or at least make sure this bug will be corrected because its rly frustrating.
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