Character origin changed suddenly

My character's origin changed from The Tear to Karshi. The change happened inexplicably after respawning during regular play (solo, but encounters enabled) in the Oratian Quarter. The change appears to be permanent; exiting and restarting does not restore my character's origin, and the menu for changing appearance at an altar confirms that my origin is now Karshi.

I've seen a number of other posts mentioning the same problem, but can think of no common cause in particular that would apply here. Is there a way to fix my origin without spending precious crystals?


  • Update: Manually loading my game, rather than selecting "Continue" in the title screen menu, appears to have restored my old origin.
  • Hey Bot_Fodder,

    We are sorry to hear that the issue with unexpected change of origin has happened to your character. We are investigating this issue, so all data on this case is valuable for us. Thank you so much for updating us with information about solving this case. Your report has been sent to the rest of the team. If there are any other details you can share with us about the bug that would be very helpful. Feel free to reach us at (for PC) or (for PS4).

    Thank you so much for your patience and continued support.
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