PC - Engine crashes on initial loading screen

Specs: HP Laptop, newest i7 processor, Nvidia GTX 940M, 16 gigs of RAM, windows 10: graphics drivers are all up to date

Cannot fathom why it is doing this. Have asked on steam and gotten nowhere, but I know multiple people have had this issue. It gives the "Unreal Engine 4 Crash Reporter" window, which has nothing of use on it. Reinstalled, same thing happens. Would really appreciate help!

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